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Package Refund & Usage Policy

Massage packages are discounted offers.
The price per massage within a package is lower than the price of an individual session.

Package Payment
The full package amount is payable at the first visit.
Payment is accepted by card, TWINT, or cash.
Package prices cannot be combined with other promotions, discounts, or special offers.

Package Validity
The package is valid for 6 months and starts from the date of the first massage included in the package.
All sessions must be used within this period.

After the package expires:

  • any unused sessions expire

  • refunds are not possible

  • access to additional materials and videos is closed


Refunds and Early Package Termination
If a package is terminated early, refunds are calculated based on the regular price of the massages already used, not the package price.

After 4 sessions have been used, no refund is possible in case of early termination.

Refund Examples

Light Massage Package
5 sessions – CHF 400

  • After 1 session → refund CHF 300

  • After 2 sessions → refund CHF 200

  • After 3 sessions → refund CHF 100

  • After 4 sessions → no refund


Intensive Massage Package
5 sessions – CHF 560

  • After 1 session → refund CHF 420

  • After 2 sessions → refund CHF 280

  • After 3 sessions → refund CHF 140

  • After 4 sessions → no refund


Package Freeze Option
A one-time package freeze is possible in special circumstances
(e.g. illness, injury, pregnancy, or long-term travel).

  • Maximum freeze duration: up to 4 weeks

  • The freeze must be requested before the package expires

  • One freeze is allowed per package


Additional Materials and Video Access
When purchasing a package, clients receive access to self-massage videos and recommendations to support results between sessions.

  • Access is available only during the package validity period

  • After the package expires, access is automatically closed


Important Information

  • Each package includes 5 massage sessions, usable within the validity period

  • Packages are personal and non-transferable

  • By purchasing a package, the client confirms that they have read, accepted, and agree to these terms

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